How can we help?
Find answers, get support, and learn how to get the most out of BasinCheck.
Documentation
Comprehensive guides and tutorials for all BasinCheck features.
Video Tutorials
Step-by-step video guides for getting started and advanced features.
Knowledge Base
FAQs and articles covering common questions and best practices.
Live Chat
Chat with our support team in real-time during business hours.
Email Support
Send us an email and we'll respond within 24 hours.
Phone Support
Premium phone support available for Pro and Enterprise plans.
Frequently Asked Questions
Quick answers to common questions
How do I add new team members?
Go to Settings > Team Members and click "Invite Member". Enter their email and select their role. They'll receive an invitation to join your organization.
Can I use BasinCheck offline?
Yes! BasinCheck supports offline mode for audits. Complete audits will sync automatically when you regain connectivity.
How do I export OSHA 300 logs?
Navigate to Analytics > OSHA Reports and select the date range. Click "Export" to download your OSHA 300 and 300A forms in PDF format.